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Results-driven professional with a strong ability to leverage people, procedures, ideas, and technology to design, develop, and implement practical solutions. Specializes in facilitating learning, enhancing performance, and driving process improvement within organizations, focusing on developing individuals for career growth. Exhibits a strong proficiency in translating complex concepts into actional strategies aligning with organizational objectives and fostering a culture of continuous professional development.
Skills:
Instructional Design | Learning Technologies | Curriculum Development | Project Management | Evaluation and Assessment | Adult Learning Principles | Collaboration | Communication | Continuous Improvement
Technical Proficiencies:
Cornerstone | Canvas | Articulate 360 Suite | Captivate | Camtasia | Adobe Tools | Filmora | Anireel | Office 365
July 2023 – Present: Learning Consultant
As a learning consultant at a large financial services institution, I facilitate development programs that help associates grow their careers.
- Creation of comprehensive career development training emphasizing forward-looking skills and foundational career competencies, extending self-directed learning options integrating with the larger organizational talent objectives and promoting a culture of ongoing professional advancement.
- Successfully guided 31 associates across 4 cohort groups through a comprehensive 6-week training program, culminating in their eligibility for consideration in new roles, demonstrating the effectiveness of the training curriculum and methodologies.
- Crafted and delivered engaging learning guides, driving participant engagement and motivation through interactive review sessions.
- Engineered and executed precise assessment tools, leading to enhanced measurement of educational impact and learner progress.
- Provided opportunities for impactful interview and resume training, equipping associates with essential skills for career progression.
- Utilized a blend of instructional design theories and practical methods to create compelling, interactive learning content, including simulations and scenario-based learning opportunities.
- Partnered effectively with SMEs to pinpoint learning needs, resulting in the development of tailored training content for varied audiences.
- Managed multiple priorities with finesse, ensuring timely completion and adherence to high-quality standards.
- Employed critical thinking and creative problem-solving to overcome complex training challenges, aligning solutions with organizational goals.
April 2023 – June 2023: Learning and Development Program Manager, Amerit Fleet Solutions
In this role, I oversaw the Automotive Service Excellence (ASE) program to increase the number of ASE-certified technicians across the organization.
- Implemented a communication cycle and internal marketing plan to increase awareness of ASE and engage technicians with available preparation materials.
- Monitored and reported data to internal business partners
- Worked with third-party providers to collect data and link employee accounts with the ASE database.
January 2018 – April 2023: Learning Architect, Piedmont Plastics
- Led effective training initiative for sales margin improvement, impacting overall margin growth across the organization with year one training, year two review and application of knowledge, and end-of-series certification assessment.
- Initiated and led redesigning of the learning team SharePoint to improve communication and highlight program opportunities.
- Streamlined the learning and development process by implementing process documentation procedures and form requests to manage company-wide training and development requests.
- Designed, developed, and implemented training needs and pivot assistance for the forced virtual environment (2020).
- Managed the Leadership Development Program to advance sales professionals within the organization.
- Create and manage asset development and retention programs for management and internships.
- Work closely with stakeholders and SMEs to identify training needs and implementation methods and create practical learning opportunities.
- Develop strategies for improving project value, consistency, and alignment.
- Design training plans to overcome current weaknesses and teach additional skills.
- Use site coordinator reports to monitor progress, ensure completion, close performance gaps, and improve outcomes.
- End-to-end development, creation, and delivery of various training topics (sales, product, HR processes, DEI, performance management, etc.)
I taught 7th and 8th-grade social studies. In this role, it was my responsibility to develop and revise instructional goals to provide content instruction in multi-modalities as well as use data to determine instructional needs and meet curriculum standards for instruction. I also started the school’s first Mock Trial team.
I taught Civics and Economics, American History, and AP US History. I also had the opportunity to introduce and grow credit recovery at East Mecklenburg high school, implementing a program that was later adopted by the district. As manager for the school’s APEX online credit recovery coursework, I improved the student experience by streamlining registration and process for credit recovery programs.
- Develop and revise instructional goals to provide content instruction in multi-modalities
- Use data to determine instructional needs and meet curriculum standards for instruction
- Manager for APEX online credit recovery coursework
- Improve student experience by streamlining registration and process for credit recovery programs
- 2015-2018: Cabarrus County Schools, North Carolina
- 2010-2015: Mecklenburg County Schools, North Carolina
- 2008-2010: Gray Stone Day School, North Carolina
- 2007-2008: Florence City Schools, Alabama
- 2007: University of North Alabama
- 2000-2007: Tupelo City Schools, Mississippi
- MS Instructional Design and Development, The University of Alabama in Birmingham
- MA American History, Mississippi State University
- BSED, Secondary Education and Social Science, The University of North Alabama