One Page Help Document Examples
It is important to have a request process for training and development. Business partners need to know what is expected from them and what to expect from the training department. Managers and SMEs being familiar with the process or having a document that outlines it prior to initial meetings are much easier to work with.
Check out this learning and development one-page help document to see what worked for a distribution company I worked with.
As many individuals transitioned from desktops to laptops and a docking station IT found that reminders were necessary for how to dock and undock computers. Users failed to use the release button to undock their laptops, resulting in broken equipment. This one-page help document was sent to all with docking stations and for posting at their desk as a little reminder. Using Your Dell Docking Station
I volunteered for an industry scholarship committee and found the selection process to be rather vague. After 18 years in the classroom, grading papers, judging contests, and working with subjective scoring I needed a better guide for evaluating scholarship essays. To help the committee evaluate essays faster and with more consistency, I proposed a detailed rubric along with information promoting its use by others on the committee. It worked well for our purposes.
In this training sample, I was asked to use narration audio provided by HR to create an interactive Microaggressions training video. I used Wondershare Filmora to create the video aspects of the project. Basic interactions were created in Captivate.
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